I was using email's markup a lot for signing off e-docs. However, I've just found out that it isn't working properly now after upgrade to iOS10. After putting up my saved signature and sent out, the recipients said the e-docs that they received didn't have my signed signature on them (which used to be fine in previous iOS).
Would be very much appreciated if anyone could help to solve this problem. Thank you.
iPad Air, iOS 10
WOW, iOS 11 is here and it STILL does not work?! ***? How is this not fixed. Are we just doing something wrong? I've tried everything it just doesn't save my markup changes. This would be such an awesome feature if it actually worked.
I had this issue as well. I think it was in the pdf format because I used another pdf to test and it worked. I downloaded another pdf and it worked with the form that I needed. I also tested this across Exchange, Gmail and iCloud to see if it worked. It did.
It could possibly be a bug from iOS 10. It might be worth reaching out to Apple Support to have it logged if it is a bug.
Send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for change. If enough people send feedback, it may get the problem/suggested change solved sooner.
I have the same issue. It usually takes 5-10 attempts before the signature is applied to the pdf document. Interestingly, any other update to the document is applied. For example, you can add a text box or magnification and it will save changes with the transmission of the e-mail.
same problem for me, how long does it take to fix it!!!! An update of iOS has been released already but the problem persists.
I'm gonna log it in as a bug now. I'm having the same problem.
It is ridiculous, another major update has been released (10.1) and despite we have evidenced such problem through many channels it hasn't been fixed yet!!!!!
This is extremely disappointing.... I contacted Apple about his problem today. The person I chatted with seemed nice enough, but when i asked for his help he said that the only option was to print out the document, take a picture, sign it, then email it back... isn't the point of this function to be able to sign documents and send them ESPECIALLY if you don't have access to a printer? Then the conversation got cut off and I tired to log back on and the system keeps telling me that there is an error and they can't access my case#.... way to go Apple Support, way to go. I am sorry to say that it looks like this won't get fixed unless people repeatedly complain about it not working.... of course the person who helps you at Apple Support first need to have some sort of clue as to what you are talking about, I spent most of the chat session trying to explain what the problem was, and even after sending screen shots nothing was resolved. VERY disappointing.... whats the point of having a MARK UP system if it doesn't work? Sorry folks but when you send an important document that needs to be signed right away and you aren't near a printer... looks like you'll be SOL.
Seem like none of Apple team and management using this feature. They are more interested to enhance picture quality!
Another update released and problem persists, what shall we do to make it solveved by Apple????
most of us has halready contacted the apple support; honestly the first layer of support is hopeless, they don't even know what we are talking about.
ive succeded once to talk with higher level support, they took note of the issue more than one month ago and still not resolved
very disappointed by apple recently
How long will Apple rectify this simple error?
iOS10 email's Markup for signature isn't working now. Please help!
